To give you the best possible experience, this site uses cookies. Using your site means your agree to our use of cookies. We have published a new cookies policy, which you should need to find out more about the cookies we use. View Cookies Policy.

Terms and conditions

The terms and conditions under which are described belowPharafarmaciapet offers users access to its services available on the website www.

1.         Definitions

To allow a complete understanding and acceptance of these terms and conditions, the following terms, in the singular and plural, will have the meaning indicated below:

the website www., managed by the Owner, which offers the purchase of products for animals; o Products: the products and / or services offered through the Application;

o User: the person who accesses the Application, without distinction of legal nature and pursued purpose, interested in the Products offered through the Application;

o Consumer: natural person who acts for purposes unrelated to any commercial, artisanal or professional entrepreneurial activity carried out;

o Conditions: this contract which governs the relationship between the Owner and the Users and the sale or supply of the Products offered through the Application.

2.         Stipulation, conclusion and effectiveness of the Conditions

The purchase contract for the Products is concluded by completing and sending the order form correctly. This form shows the details of the orderer and the order, the price of the purchased Product, any additional accessory charges, the methods and terms of payment, the address where the Product will be delivered, the delivery times and the existence of the right of withdrawal as well as consent to the processing of personal data.

When the Owner receives the order from the User, he sends a confirmation e-mail or displays a printable order confirmation and summary web page, in which the data recalled in the previous point.

The Conditions are not considered effective between the parties in the absence of what is indicated in the previous point.

The Owner may modify or simply update these Conditions, in whole or in part. The User acknowledges and accepts that any changes to these Conditions will apply to orders sent by Users after the date of communication of the modification of the Conditions. The User is therefore invited to view the Conditions at each access to the Application and it is advisable to print a copy for future consultations.

3.         Registration

In order to use some features of the Application, Users must register by providing, in a truthful and complete manner, all the data requested in the relevant registration form and fully accept the privacy policy ( treatment -of-personal-data) and these Conditions. The User has the duty to keep their login credentials.

It is understood that in no case can the Owner be held responsible in the event of loss, diffusion, theft or unauthorized use by third parties, for any reason whatsoever, of the Users' access credentials.

4.         Account cancellation and closure

Registered Users can interrupt the use of the Products at any time and deactivate their accounts or request their cancellation through the Application interface, if possible, or by sending a written communication to the e-mail address, or by calling Customer Service at the number080-8406035.

The Owner, in case of violation by the User of these Conditions or of the applicable legal provisions, reserves the right to suspend or close the User's account at any time and without notice.

5.         Purchases on the site

The purchase of one or more Products through the site is allowed both to Users who have the quality of Consumers, and to Users who do not have this quality.

Pursuant to art. 3.1 paragraph, lett. a) of D. Igs. 206/2005 ("Consumer Code") it is recalled that natural persons who, in relation to the purchase of the Products, act for purposes unrelated to any entrepreneurial, commercial, professional or artisanal activity carried out.

Individuals are allowed to purchase only on condition that they are at least eighteen years old.

The Owner undertakes to describe and present the Products sold on the Application in the best possible way. Nevertheless, some errors, inaccuracies or small differences between the Application and the actual Product may emerge. Furthermore, any photographs of the Products on the Application do not constitute a contractual element, as they are only representative.

Created on 1 of 5 © 2018 The User expressly attributes to the Owner the right to accept, even partially, the order placed (for example in the event that all the Products ordered are not available). In this case, the contract will be considered completed in relation to the Products actually sold.

The Owner reserves the right to refuse an order: 1. when the Product is not available; 2. when the authorization to debit the cost of the Product to the User is denied;

3.         when at the time of purchase an obviously incorrect and recognizable price is indicated. In this case, the User will be contacted by Customer Service to be informed and will receive a refund relating to the transaction made.

6.         Prices and payments

The Owner reserves the right to modify, at any time, the price of the Products and any shipping costs of the same. It is understood that any changes will in no case affect the contracts already concluded before the change.

| Sales prices of the Products include VAT, if due; any other tax and / or shipping costs charged to the User will be indicated before confirming the purchase.

The User undertakes to pay the price of the Product purchased in the times and methods indicated on the site

Any reimbursement to the User will be promptly credited through one of the methods proposed by the Owner and chosen by the User and, in case of exercising the right of withdrawal, at the latest within 30 days from the date on which the Owner became aware of the withdrawal itself. .

The Application uses third-party tools for processing payments and does not in any way come into contact with the payment data provided (credit card number, name of the holders, passwords, etc.).

Should such third party tools deny the authorization to pay, the Owner will not be able to supply the Products and will not be responsible for any delay or failure to deliver.

7.         Billing

The User who wishes to receive the invoice will be asked for the billing data. For the issuance of the invoice, the information provided by the User will prevail, which he declares and guarantees to be truthful, releasing to the Owner any full indemnity in this regard.